Community Responsibility

AVC Impact

At Australian Venue Co, we take pride in being responsible members of our community and working together to be better than before, in the way we engage with our team members, our customers, our communities and our planet.

Our Team

We know that our team is what makes AVC the best in the business. We strive to create and maintain an inspiring and inclusive company culture and to help turn hospitality jobs into rewarding careers.

We have a number of employee programs designed to create career pathways, promote diversity and inclusion and promote employee satisfaction.

2020 Employee Assistance

During both of Melbourne’s 2020 lockdowns, AVC put its team and resources to work through a number of initiatives to support its staff during the crisis. These include providing free meals ‘Meals for Hospo Mates’ and supporting visa workers not entitled to Government assistance through a Hardship Relief Fund.

  • Meals for Hospo Mates – Throughout the Meals for Hospo Mates program, AVC distributed over 80,000 free meals to support its staff and others within the hospitality community.  The program saw a team of AVC staff employed on JobKeeper hours come together each week to cook and distribute the free meals
  • Hardship Relief Fund – This fund supported AVC’s visa workers who were not entitled to government assistance.  In total, AVC spent over $1.27 million dollars supporting workers not eligible for government support across 2020.

Our Employee Programs

Our Community

Australian Venue Co is proud to support community & charity organisations across the country, big and small. From local community groups to national fundraising drives, we love to get behind a great cause.

National Partnership with SecondBite

We are proud to support SecondBite, an organisation which rescues good food and distributes it to vulnerable Aussies through a network of community food programs.

At participating venues across Australia, you can choose to add a $1 donation to your order when you order via Mr Yum. Australian Venue Co will dollar match your donation to SecondBite.

$1 from you + $1 from us = up to 10 meals to those in need

Read more about SecondBite

Local Heroes Community Fundraising

Local Heroes is Australian Venue Co’s group-wide charity partnership program, which partners our venues with a local charity that has impact in their area. Participating venues will donate $1 from the sale of 1 item on 1 day of the week, year-round, to their Local Hero charity.

Read more about Local Heroes

Other Highlights

  • $29,000 was raised for Rural Aid by Australian Venue Co’s national Parma for a Farmer campaign
  • $35,000 was raised for six LGBTQIA+ charities at The Wickham’s 2019 Big Gay Day event
  • $46,000 was raised for Sacred Heart Mission, raised by Melbourne venues in 2019
  • $192,000 was raised for the PA Foundation’s Mandate program, which was raised by Queensland venues
  • $320,000 was raised for the National Bushfire Disaster Relief Fund, in response to the 2020 bushfires

Our Customers

We’re always innovating on behalf of our customers, to make it easier and more enjoyable to catch up with friends and family and celebrate everyday occasions at our venues.

Our Innovations

  • Contactless Ordering – Australian Venue Co is the first large hospitality group in Australia to roll out mobile ordering at scale
  • The Australian Venue Co App – The AVC App makes it easy for our customers to earn points, rewards & other special perks
  • Activations & Pop Ups –  From winter wonderlands to Euro-inspired beach clubs, we’re always working on the next big thing. Our most popular pop ups include The Winter Village, The Exchange Beach Club Yarra Kitchen & Bar.

Our Planet

We’re exploring ways we can reduce waste, re-use and recycle in our venues and offices every day to help us tread more gently on the planet.

We’ve started an exciting Eco Incubator program, which works with our team at Bungalow8 in Sydney to trial new sustainability measures in the venue. We’re testing initiatives at Bungalow8, to perfect them before rolling out to our other venues group-wide.

What we’re working on:

  • Reducing Energy Use
  • Eliminating single use plastics & procuring compostable produces
  • Diverting waste from landfill using organic waste bins
  • Sustainable food & beverage products
  • Carbon offset

Read more about our Sustainability Initiatives

In the spirit of reconciliation, Australian Venue Co. acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Australian Venue Co. is a place free from discrimination, where everyone belongs. We respect and celebrate the diversity of our communities, including people of all cultural and faith backgrounds, classes, gender and sexual identities, ages and abilities and we are committed to creating a safe and welcoming space for all.