Responsible Service

Australian Venue Co. is committed to the responsible service of alcohol and gaming to ensure a healthy, safe and friendly environment for our customers and team members in accordance with all regulatory requirements and community expectations including:

  • Provision of responsible service of alcohol and gaming support policies, procedures and information for our customers and team members;
  • Developing and implementing initiatives to minimise harm associated with misuse and/or abuse of alcohol;
  • Providing appropriate assistance and information to our customers to ensure they can make informed decisions about their gambling;
  • Providing support for any customers with acknowledged problem gambling and/or excess alcohol issues;
  • Provision of a healthy, safe and friendly environment for our customers and team members.

Further detail on our policies can be found at:

Responsible Service of Alcohol Policy

Responsible Service of Gaming Policy

Support services

If you require support for your concerns with alcohol or gambling, please reach out to the following support services:

In the spirit of reconciliation, Australian Venue Co. acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Australian Venue Co. is a place free from discrimination, where everyone belongs. We respect and celebrate the diversity of our communities, including people of all cultural and faith backgrounds, classes, gender and sexual identities, ages and abilities and we are committed to creating a safe and welcoming space for all.