Responsible Service of Alcohol & Gaming

Australian Venue Co. is committed to the responsible service of alcohol and responsible gaming and ensuring a healthy, safe and friendly environment to customers and staff in accordance with all regulatory requirements and community expectations including:

Provision of responsible service of alcohol and gaming support policies, procedures and information for our staff and customers;

  • Developing and implement harm minimisation strategies, that is, the minimisation of harm associated with misuse and/or abuse of alcohol;
  • Provision of relevant and appropriate information about our gaming products to our customers;
  • Appropriate support for customers with acknowledged problem gambling and/or excess alcohol issues;
  • Participation in best practice industry and government forums;
  • Provision of a healthy, safe and friendly environment

Support services

Call the Gambling Helpline 1800 858 858 or visit https://www.gamblinghelpqld.org.au/

In the spirit of reconciliation, Australian Venue Co. acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Australian Venue Co. is a place free from discrimination, where everyone belongs. We respect and celebrate the diversity of our communities, including people of all cultural and faith backgrounds, classes, gender and sexual identities, ages and abilities and we are committed to creating a safe and welcoming space for all.